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Can I cancel a flight and get a refund in American? Yes, you can cancel your American Airlines flight ticket. You can get a refund by dialing American Airlines phone number at 1~(888)-415-1245(Live! Human). For flights booked with cash you need to contact customer service for a refund. To save time, go directly to, where you can request a refund or check the status of a pending refund. You can also contact the airline through the website or by mail. How to request a refund from American Airlines? If you need a refund from American Airlines contact the refund department at 1~(888)-415-1245(Live! Human) after submitting a refund request: Go to and scroll to the bottom of the page. Under "Customer Service," click on "Contact Refunds." Use this form to voice concerns about a refund, but not to request a refund itself. You can also fax the refund department at: Fax:1~(888)-415-1245(Live! Human) International Fax1~(888)-415-1245(Live! Human)